Email Two-Factor Authentication (2FA) adds an extra layer of security to your Workever account.
When enabled, Office Staff members must enter a 6-digit verification code sent to their email address after signing in with their email and password.
How it works
Sign in with your email address and password.
A 6-digit verification code is sent to your email address.
Enter the verification code.
You'll be signed in to Workever.
Verification codes expire after 10 minutes.
Accounts created before the 1st of July 2026
If your Workever account was created before the 1st of July 2026, the Account Owner can manage Email Two-Factor Authentication.
To enable or disable it:
Go to Settings.
Select Security.
Turn Two-Factor Authentication (2FA) for Admins on or off.
When enabled, all Office Staff members must verify their sign-in using an email verification code.
Field Staff are not affected by this setting.
Accounts created on or after the 4th of July 2026
For Workever accounts created on or after the 4th of July 2026:
Email Two-Factor Authentication is enabled by default.
The Security page is not available.
If your company requires 2FA to be disabled, please contact the Workever Support team.
Didn't receive your verification email?
If you haven't received your verification code:
Check your Spam or Junk folder.
Make sure you're checking the correct email address.
Wait a minute, as email delivery may occasionally be delayed.
Click Resend email to receive a new code.
I don't have access to my email
If you no longer have access to your email address, contact your Account Owner.
The Account Owner can generate a temporary email verification code for you.
To generate a code:
Go to Settings → Staff members.
Open the staff member's profile.
Scroll to Email verification code generation.
Click Generate code.
Share the generated code securely with the user.
Generated verification codes expire after 10 minutes.
